Terms of service – Serenade-Leather
Shopping Bag

Terms of service

SHIPPING

Domestic

We ship all domestic orders via Australia Post which offers a 1-3 business days service.

All orders with $100 spend within Australia are currently complimentary shipping.

All orders are shipped the following business day including after the weekend or a public holiday.

Please be advised that there may be a delay of 1 - 2 business days during extremely busy periods, such as Christmas or on sale.

International

We ship all international orders via Australia Post with tracking service.

For orders up to 2kg we offer flat rate pricing for international shipping based on each Zone. This weight usually covers orders of 1 x handbag and 1 x wallet.

All international orders with $400 spend are currently complimentary shipping.

Estimated delivery days from order to receipt of goods are vary according to International Zones set by Australia Post. The flat rate pricing and estimated times are shown in the table below.


Zone 1

NZ

$60

3-5 Days

Zone 2

Asia Pacific, USA, UK & France

$70

5-12 Days

Zone 3

Western Europe, Eastern Europe & Middle East

$110

5-12 Days

Zone 4

South Africa

$100

7-12 Days

Zone 5

Rest of World

$110

8-14 Days

 

All pricing is quoted in Australian Dollars.

Deliveries are required to be signed for upon delivery however in some countries, a notice for parcel collection will be left in the event the receiver is not available or a second delivery provided. We do not offer an "Authority to Leave" option.

Please be advised that there may be a delay of 1 - 2 business days during extremely busy periods, such as Christmas or on sale.